Privacy Policy

This Privacy Policy applies to the Site and all products and services offered by Techno Total Solutions srl through it. The relevant regulations are: 2016/679 GDPR-General Data Protection Regulation (hereinafter referred to as “GDPR“), the relevant Italian Legislation and their subsequent additions and modifications, as well as the provisions and general acts of the Guarantor for the Protection of Personal Data. This Privacy Policy determines the methodology with which Techno Total Solutions srl collects, uses, maintains, protects and disseminates the information collected by users (each, a “User“) as “interested” subjects as defined by Art. 4-GDPR of the site www.tts-europe.com (from now on: “Site“). The information on the methods of collection and the methods of accessing, modifying or deleting them are also provided to the users themselves and relative to the data themselves.

PERSONAL IDENTIFICATION INFORMATION (personal data)

Personal identification information may be collected from users in various ways: in connection with the activities, services, features or resources that are made available on our Site. In some cases, such as informative and not exhaustive: compilation of form, requests for information, requests for quotations and more, users may be requested: name, surname, e-mail address, postal address, telephone number, number of employees, tax information, etc.
Users may, in any case, visit our site anonymously, in fact we collect personally identifiable information from users only on their explicit request and if they voluntarily provide them. Each vote that a user will provide his / her personal data will be collected in an explicit, certain and demonstrable manner, cfr. Articles 6 and 7 of the GDPR.
Users can always refuse to provide personal and / or identification information; however, this could prevent them from fully utilizing certain activities, prerogatives and services provided and / or linked to the Site.

NON-PERSONAL IDENTIFICATION INFORMATION (generic and different from personal data)

It is possible that non-personal identification information is collected on users each time they interact with our site. The information can be, for example: the name of the browser used for navigation, the type of computer you are browsing with and technical information on how to connect to our site, such as the operating system and the Internet service providers used and other similar information.

COOKIES

Our site uses “cookies” to improve the user experience in the use of the site. The web browser used by the user to browse the site, places cookies on the physical storage media of the device used by the user (see HDD, SSD, etc.) for recording purposes and, sometimes, to keep track of information about user himself. The user can choose to set his browser so that he refuses cookies, or to notify him when cookies are sent. More information about our Cookie Policy can be found by continuing reading up to the dedicated section.

HOW WE USE THE COLLECTED INFORMATION (purpose of processing)

Techno Total Solutions srl can collect and use the personal information of users for the following purposes:

  • to improve customer service
    exemple The information provided to us helps us respond to your support requests and support needs more efficiently.
  • for the improvement of the site
    We can use the answers provided to improve our products and services.
  • to perform a site promotion function, contest, surveys, communications to users / users / customers or other
    exemple To send information from users, who have agreed to receive them, on topics that we think may be of interest to them.
  • to send periodic emails
    exemple 
    We may use the e-mail address to respond to your requests for information, questions and / other requests.
  • In order to be able to issue accounting documents
    exemple. In case of purchase, we will use the data provided by registration to issue accounting documents.

HOW WE PROTECT THE INFORMATION COLLECTED

We adopt an appropriate policy for the collection, storage and processing of data. As well as security measures to prevent: unauthorized access, alteration, disclosure or destruction of data.
Our site is developed in compliance with PCI vulnerability standards, in order to create the safest environment for users / users. Furthermore, it is hosted on servers where it is installed, individually for each domain name, a DV Certificate (Domain Validated) certificate verifies that the domain is assigned to the applicant or is under the control of the applicant. This certificate allows the encryption of the session with 128 bit or higher keys so that visitors to their website or e-commerce can transmit information and make transactions online in a safe and secure way. Moreover, it is supported by the main web browsers on PC, tablet and smartphone devices. Once the certificate is installed, your site will be accessible via secure Internet communication protocol (https). This means that communications to and from the website are encrypted.

RIGHTS OF THE INTERESTED PARTY

By contacting the Privacy Service that can be contracted through the e-mail address privacy@tts-europe.com, you will have the right, at any time, to obtain from Techno Total Solutions srl within one month from receipt of the request, which may be extended by two months, if necessary, taking into account the complexity and the number of requests received, (see Article 12-GDPR) confirms whether or not there is a treatment of personal data concerning you and, in this case, obtaining access to personal data and the following information:

  1. the purposes of the processing;
  2. the categories of personal data in question;
  3. the recipients or categories of recipients to whom the personal data have been or will be communicated, in particular if recipients of third countries or international organizations;
  4. whenever possible, the retention period of the personal data provided or, if not possible, the criteria used to determine this period;
    the existence of the right of the data subject to request the data controller to rectify or delete personal data or limit the processing of personal data concerning him or to oppose their treatment;
  5. the right to lodge a complaint with a supervisory authority;
  6. if the data are not collected from the data subject, all information available on their origin;
  7. the existence of an automated decision-making process, including the profiling referred to in Article 22 (1) and (4) and, at least in such cases, significant information on the logic used, and the importance and expected consequences of such processing for ‘interested. (see articles 12-13-14-15-22-GDPR  and  articles 16-17-18-19)

TERMS OF CONSERVATION AND CANCELLATION OF COLLECTED INFORMATION

The data collected will be kept for the time strictly necessary to provide the services through the site or services requested through it; if their conservation should be necessary for legal / commercial purposes, the times will be those established by law, for each specific purpose. The data will be accessible only for the purposes established and / or deriving by law (eg. invoicing of the services purchased). They can be processed only by authorized personnel.

SHARING OF PERSONAL DATA

We do not sell, exchange or lease personal identification information provided by users to third parties. Also we do not transfer data to recipients of non-EU countries. We may share generally aggregated demographic information, not related to any personally identifiable information, regarding visitors and users with our business partners, affiliates and advertisers for the purposes indicated above.

THIRD PARTY WEBSITES

Users may find advertisements or other content on our site that points to sites and services of our partners, suppliers, advertisers, sponsors, licensees and other third parties.
Techno Total Solutions srl does not control the content or links that appear on these third party sites and is not responsible for the contents, links and the Privacy and Cookie Policy used by the websites linked to ours. Furthermore, these sites or services, including their contents and links, can be constantly evolving. These sites and services have their own privacy policies and terms of customer service. Browsing and interacting on any other website, including therefore websites that link to our site and vice versa, is subject to the conditions and policies of the destination site.

CHANGES TO THE PRIVACY POLICY

Techno Total Solutions srl has the right to update this Privacy & Cookie Policy at any time. In case this happens, the date will be updated updating it at the base of this document. We therefore invite users to frequently check this page for any changes and to stay informed about the security methods adopted. The user recognizes and accepts that it is his precise responsibility to review the aforementioned policies periodically and to become aware of any changes.

ACCEPTANCE OF TERMS HERE EXPOSED

Use of this site implies acceptance of this Privacy Policy.
If you do not accept this policy, please do not use our site.
The continued use of the Website after the publication of changes to this policy will be considered as acceptance of these changes.

CONTACTS

If you have any questions about this Privacy Policy, the practices of this site, or about the relationship with this site, please contact us at: privacy@tts-europe.com

Calendasco 08 giugno 2018 | Techno Total Solutions srl | rev. 02-2018

Cookie policy for www.tts-europe.com

Use of cookies

The “Site” (tts-europe.com) uses cookies to make our services simple and efficient for users who view the pages of tts-europe.com. Users who view the site, will enter the minimum amount of information in the devices in use, which are computers and mobile devices, in small text files called “cookies” saved in the directories used by the user’s web browser. There are various types of cookies, some to make more effective use of the Site, others to enable certain features.

Analyzing them in detail, our cookies allow:

  • memorize the inserted preferences;
  • avoid re-entering the same information several times during the visit such as user name and password;
  • analyze the use of the services and content provided by tts-europe.com to optimize the browsing experience and the services offered.

Types of cookie

Technical cookies

This type of cookie allows the proper functioning of certain sections of the Site. They are of two categories: persistent and session:

  • persistent: once the browser is closed they are not destroyed but remain up to a preset expiration date
  • session: they are destroyed every time the browser is closed

These cookies, always sent from our domain, are necessary to view the site correctly and in relation to the technical services offered, will therefore always be used and sent, unless the user does not change the settings in your browser (thus disrupting the display of pages of the site).

Analytical cookies

Cookies in this category are used to collect information on the use of the site. Tts-europe.com will use this information in respect of anonymous statistical analysis in order to improve the use of the Site and to make the content more interesting and relevant to the wishes of users. This type of cookie collects anonymous data on the activity of users and how it arrived on the Site. Analytical cookies are sent from the site itself or from third-party domains.

Analysis cookies for third-party services

These cookies are used in order to collect information on the use of the Site by users anonymously such as: pages visited, time spent, origins of the traffic of origin, geographic origin, age, gender and interests for the purpose of marketing campaigns . These cookies are sent from third-party domains external to the Site.

Cookies to integrate products and functions of third-party software

This type of cookie integrates features developed by third parties within the pages of the site such as icons and preferences expressed in social networks in order to share site content or for the use of third-party software services (such as software for generate maps and additional software that offer additional services). These cookies are sent from third-party domains and from partner sites that offer their functionality between the pages of the Site.

Profiling cookies

These cookies are necessary to create user profiles in order to send advertising messages in line with the preferences expressed by the user within the pages of the Site.

Tts-europe.com, according to current legislation, is not required to seek consent for cookies and technical analytics, as necessary to provide the required services.

For all other types of cookies, consent may be expressed by the User with one or more of the following methods:

  • Through specific configurations of the browser used or the related computer programs used to navigate the pages that make up the site.
  • By changing the settings in the use of third-party services

Both of these solutions may prevent the user from using or viewing parts of the Website

Web sites and third-party services

The Site may contain links to other Web sites that have their own privacy policy which may be different from that adopted by tts-europe.com and therefore not responsible for these sites

List of cookies

CookieDomainExpiryThird party cookiesPermanent cookiesSession cookies
qtrans_front_languagewww.tts-europe.com08 April 2019 at 19:29291 daysPermanent cookie

Last updated 08/04/2018

How to disable cookies by configuring the browser

If you would like to learn more about how your browser stores cookies during your browsing, please follow these links on the websites of the respective suppliers.

Mozilla Firefoxhttps://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Google Chromehttps://support.google.com/chrome/answer/95647?hl=it
Internet Explorerhttp://windows.microsoft.com/it-it/windows-vista/block-or-allow-cookies
Safari 6/7 Maverickshttps://support.apple.com/kb/PH17191?viewlocale=it_IT&locale=it_IT
Safari 8 Yosemitehttps://support.apple.com/kb/PH19214?viewlocale=it_IT&locale=it_IT
Safari su iPhone, iPad, o iPod touchhttps://support.apple.com/it-it/HT201265

In the event that your browser is not present in this list you can request more information by sending an email to privacy@tts-europe.com. We will provide you with the information necessary for an anonymous and secure browsing.

Calendasco 08 giugno 2018 | Techno Total Solutions srl | rev. 02-2018